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Privacy Policy

Last updated: Janurary 19th, 2026

Mirth and Myrtle Jewellery

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Mirth and Myrtle Jewellery (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit or make a purchase from our website.

We are based in Sydney, Australia, and operate an online jewellery store selling men’s and women’s jewellery via dropshipping to customers primarily in Australia and worldwide.

If you have any questions about this Privacy Policy, you can contact us at:
📧 info@mirthandmyrtle.com

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1. Personal Data We Collect

When you visit our website or make a purchase, we may collect the following types of personal data:

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1.1 Information You Provide to Us

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • Order history and purchase details

  • Any correspondence you send to us (e.g. emails or contact form messages)

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1.2 Information Collected Automatically

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referral source (how you found our website)

This data is collected through cookies and similar tracking technologies (see Section 6).

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2. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and fulfill orders

  • To arrange shipping and delivery via third-party suppliers

  • To process payments and prevent fraud

  • To communicate with you about your orders or inquiries

  • To improve our website, services, and customer experience

  • To comply with legal and regulatory obligations

We only process personal data where we have a lawful basis under GDPR, including contract performance, legal obligation, legitimate interests, or your consent.

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3. Third-Party Service Providers

We share personal data only where necessary with trusted third-party service providers, including:

  • Payment processors (e.g. PayPal and credit card payment providers)

  • Dropshipping suppliers and logistics partners for order fulfillment

  • Website hosting and platform services (Wix)

  • Analytics and marketing tools (where applicable)

These third parties are only permitted to use your data to perform services on our behalf and are required to handle it securely and in compliance with applicable data protection laws.

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4. International Data Transfers

As we ship worldwide and use international service providers, your personal data may be transferred to and processed outside Australia or the European Economic Area (EEA).

Where such transfers occur, we ensure appropriate safeguards are in place, such as:

  • Transfers to countries deemed adequate by the European Commission, or

  • Standard Contractual Clauses (SCCs) or equivalent legal mechanisms

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5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill orders and provide services

  • Comply with legal, accounting, or tax obligations

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymised.

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6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential website functionality

  • Remember user preferences

  • Analyse site traffic and performance

Cookies may be set by us or by third-party services integrated into our website. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

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7. Your Rights Under GDPR

If you are located in the European Union or United Kingdom, you have the following rights under the GDPR:

  • Right to access – request a copy of your personal data

  • Right to rectification – request correction of inaccurate data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing based on legitimate interests

  • Right to withdraw consent at any time

To exercise any of these rights, contact us at info@mirthandmyrtle.com.

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8. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.

  • In the EU: your local Data Protection Authority

  • In Australia: the Office of the Australian Information Commissioner (OAIC)

We encourage you to contact us first so we can attempt to resolve any concerns.

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9. Data Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration. Payment information is processed securely by third-party providers and is never stored on our servers.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on our website, with the updated date clearly stated.

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11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mirth and Myrtle Jewellery
Sydney, Australia
📧 info@mirthandmyrtle.com

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